This Privacy & Cookies notice explains how we handle personal information when you use this hotel booking website.

1. Information we collect

When you book or contact us, we may collect: name, email address, phone number, stay dates, guest count, payment-related information (processed by our payment partner), and technical data such as IP address and browser type.

2. How we use your information

• To process and manage your reservation
• To send booking confirmations and service messages
• To prevent fraud and secure our systems
• To improve website performance and user experience

3. Sharing

We share booking details with the hotel you reserve and with trusted service providers (such as payment processors and our booking platform) only as needed to complete your reservation and operate the site. We do not sell your personal information.

4. Cookies

We use essential cookies and similar technologies to keep the site working (for example, remembering booking selections during your session). We may also use basic analytics cookies to understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

5. Retention

We keep booking and related records for as long as needed for operational, legal, and accounting purposes, then delete or anonymize them when no longer required.

6. Your choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal data. Contact us using the details on the Help page, and include your booking reference if possible.

7. Updates

We may update this notice from time to time. The “Last updated” date at the top of this page will change when we do.